Automedon · The operating system in the novel
Stage 6: AI that knows your business
Customers, history, and past decisions live in one connected place the AI can look up.
In the book: A knowledge layer the AI can see
The floor
Customer records, accounts, history, and past decisions are linked together, with a record of what changed, when, and why. A correction is stored permanently instead of sitting in a memo.
What forces the next stage
The connected data grows too large to hand the AI all at once.
The next moves
- Stop giving the AI everything. Start from the record in question and pull in only the linked history the task needs.
- Use search to find the starting record, not as the answer.
- Build a test set of real cases with known answers, so you can measure accuracy while costs come down.